Before You Report
Try checking Wowhead for any skill, quest, item, or NPC involved in the problem, and check the top-rated comments. You may find helpful instructions from other players about the issue, along with potential solutions/workarounds to known issues.
In-Game Bug Report
Bug reports can also be filed in-game in World of Warcraft®. Reports submitted in this fashion will not receive a response. Instead, they'll be directed to the teams responsible for addressing them.
To report a bug in-game:
- Press Esc.
- Click Support.
- Under What type of issue is it? section, select In-game issue
- Under Search articles by topic section, select the category that best fits your issue
- You will be presented with a list of existing issues, If you find an article related to your issue, click to see our latest news about this issue.
- If no related article is found, go back to Search articles by topic and select give feedback
- visit World of Warcraft forum
- Post the potential bug you found and click Submit.
Reporting through the Support Site
If you encounter a bug, you can report it on our World of Warcraft® Bug Report Forum available on the US WOW forums or through the in-game Bug Report feature in the ESC menu. Submissions posted on the forums have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them.
Customer Support cannot assist with restoring any in-game items, currencies, or progress lost due to a potential bug.