Unable to install Diablo II: Resurrected after purchase

Updated: 2 weeks ago
Article ID: 376270
Product:

Common Problems

  • I am unable to Install Diablo II: Resurrected.
  • I cannot install my game.
  • I have bought the game but can't play.

We have received several reports of this issue and can confirm it is not working as intended. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

You may be able to workaround this by completely exiting the Battle.net app, then resetting your account password, afterward making sure you log back in via your home region. (So if you are within the EU region, be sure to login via EU in the app).

If you discover a new issue, please submit a new Bug report.