Mistake Made With Gift Purchase

Updated: 23 hours ago
Article ID: 10293
Product:

Common Problems

  • I bought something for my friend but put in the wrong email.
  • I used the wrong BattleTag when I sent a gift
  • My friend already owns the gift I purchased for them
  • I meant to purchase a gift for my friend but purchased it for my own account

I gifted through email

If you entered the wrong email address when buying a gift for a friend, don't worry. You have received a copy of your gift code. You can find the copy of your gift code in your Order History. Send the code to your friend.

I gifted through BattleTag

If you chose the wrong BattleTag when buying a gift, you can request a refund for your order. 

Code already claimed

If the code was claimed by the unintended recipient, we will be unable to assist unless the recipient contacts us for a refund.