Incompatible or Red Realms

Updated: 9 months ago
Article ID: 10356
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Common Problems

All realms appear red and say Incompatible when logging in to World of Warcraft.

You may see incompatible realms after logging in to World of Warcraft after a patch. This occurs because your game client does not match the version on our servers.

If your game does not update automatically, restart your computer then start the desktop app again. Follow these steps if the update doesn't start.

  1. Run the repair tool to repair any damaged game files.
  2. Uninstalling and reinstalling the App may resolve rare launcher issues.
  3. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.