Character Transfer Didn't Complete

Updated: 3 days ago
Article ID: 108742
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Common Problems

  • I paid for a transfer and I didn't receive it
  • My character is locked after I attempted a transfer
  • I purchased a realm change and it has not gone through yet

Character Transfers, Guild Name Changes, and Faction Changes can take up to 24 hours to complete. If you purchased a Character Transfer and you have not received it or are not able to use it after 24 hours, it is most likely connected to a payment issue. Please check the status of your payment on your Order History page and consult below based on the status.