Cannot Log In To The Gear Store

Updated: 4 months ago
Article ID: 109344
Relevant Games:

Common Problems

  • When I try to log in to the Gear Store the page refreshes and nothing happens
  • Error "Login via Battle.net failed!" when trying to log in to Blizzard Gear Store
  • Error: "Updating customer info"

If you can't log in to the Gear Store:

  1. Make sure you are entering your Blizzard account info correctly.
  2. Clear the cache and cookies in your browser (Chrome | Firefox | Microsoft Edge | Safari).
  3. Try a different browser.

If none of this worked, please contact us.