Received Item for the Wrong Specialization

Updated: 7 months ago
Article ID: 10936
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Common Problems

  • Killed a boss and the loot was for the wrong spec
  • The Calling Quest reward was for my off-spec

Loot from most sources will drop for any specialization your class can play, regardless of your choice of Loot Specialization. Specifically for Shadowlands content, this applies to:

  • Conduits
  • Memories
  • World Quests
  • Callings
  • Shadowlands Assaults
  • Korthia Daily Quests

Generally, unless specified in the item description of a loot token or loot bag, tokens and bags will only drop class specific loot, rather than spec specific.

Meanwhile, loot from the Great Vault or from bosses in Dungeons and Raids will provide armor and weapon drops specific to your Loot Specialization.

Customer Support does not swap loot between specializations.

Note: Soultwining Crescent and Death-Bound Shard grant conduits based on your current specialization instead of by class. In order to receive the conduits of the spec of your preference, you will need to switch your specialization fully, changing Loot Specialization won’t work.