Common Problems
- Lost my phone
- Changed phones
- I have a new number
If you still have access to the previous number, you can update or remove the phone number on your Battle.net account on your Account Details page.
If you no longer have access to the phone number or authenticator if attached, contact us.
Note: Games that require an SMS number to be played will not be accessible if the SMS number is removed from your Battle.net account.
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