Didn't Receive HGC Cheer Rewards

Updated: 2 months ago
Article ID: 118919
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Common Problems

  • I cheered during the livestream but don't have the in-game items.
  • HGC is over and I still don't have my items.

Linking your Blizzard and Twitch accounts is the only way to cheer for a team using Bits during the Heroes Global Championship.

If you linked your accounts and cheered with bits during the promotion, you can claim your rewards on the BlizzHeroes HGC Cheer page. Your progress towards each reward is also shown on that page.

Make sure the Blizzard account you want to receive rewards on is linked on your Twitch account. You can verify this by going to the HGC Cheer page and looking at the account name next to the Blizzard logo.

If you switch your linked account, already-claimed rewards will not transfer to the new account. You will continue to earn rewards on the new account after it's linked.