Common Problems
- The character selection screen is black
- When I login into the game, I can't see my character or create new ones
Please check our forums, X and the Breaking News section in the Battle.net app for any ongoing issues. We apologize for any inconvenience and appreciate your patience.
If there's no reported problem, try resetting your UI and scanning and repairing game files. Connection issues can also be a culprit, please check our connection troubleshooting guide.
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