Blizzard Balance Not Showing As Payment Method

Updated: 8 months ago
Article ID: 125660

Common Problems

  • I bought a Hearthstone Balance card and I can't redeem it on mobile
  • Blizzard Balance is loaded to account but cannot be used for purchase on mobile
  • Blizzard Balance isn't showing on the Gear Store

Blizzard Balance is a currency that can be used for purchases in our Digital Shop or in the computer client of our games. Balance is not available for items from the Blizzard Gear Store, in-game products for Hearthstone on mobile devices, or World of Warcraft subscriptions—though you can buy game time in the Blizzard Shop.

See Blizzard Balance Restrictions for more information.