Updated: 2 months ago
Article ID: 13222

Common Problems

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  1. Click on another Game tab and then go back again to refresh the page contents. If the issue persists, try exploring the articles you can see.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Update your drivers and operating system to resolve any compatibility issues.
  4. Close all other applications to resolve software conflicts and free up resources.
  5. Configure your security software's exception list to allow Blizzard applications to run.
Advanced Troubleshooting
  1. Release and renew your IP and flush your DNS to resolve any network conflicts.
  2. Reset your network devices to make sure your router hasn't become flooded with data.
  3. Disable any proxies that may interfere with the login module.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.