Stuck at Updating Battle.net Agent

If you're stuck longer than a few minutes on this screen, follow the troubleshooting steps below:

1. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
2. Close all other applications to resolve software conflicts and free up resources.
3. If you're using a Mac, Repair Disk Permissions to resolve any permission conflicts with logon modules.

If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.