Friend Already Owns Gifted Product

Updated: 3 weeks ago
Article ID: 134575

Common Problems

  • Friend can't claim my gift
  • I purchased a gift, but friend cannot activate the gift because they already own it

For purchases made using only your friends email, they may re-gift the purchase by forwarding the email to someone else. If the player you purchased the gift was gifted the item using their BattleTag, contact us.

We will not provide assistance if the gift has been claimed.