Scope of Technical Support
Updated: 2 years ago
Article ID: 13568
We are able to assist with the following games. Click a game's title to see the supported operating systems and other system requirements:
| Supported Games |
|---|
| Call of Duty: All titles (installation and patching only) |
| Crash Bandicoot 4 (installation and patching only) |
| Diablo II |
| Diablo II: Resurrected |
| Diablo III |
| Diablo Immortal |
| Hearthstone |
| Heroes of the Storm |
| Overwatch |
| StarCraft: Remastered |
| StarCraft II |
| Warcraft III |
| World of Warcraft |
Outside the Scope of Technical Support
| Unsupported Requests | Who to Contact |
|---|---|
| Windows XP/Windows Vista | Windows |
| Recommending/locating/installing addons | The software manufacturer |
| Virtual machine environments | The software manufacturer |
| In-depth BSOD or kernel panic troubleshooting | The system manufacturer |
| Hardware installation | A local computer technician |
| Overclocking | A local computer technician |
| Resolving heat issues | The system manufacturer |
| Major OS updates | Windows, Apple |
| Troubleshooting specific router settings or malfunctions | The router's manufacturer |
| Troubleshooting specific firewall or antivirus settings | The software manufacturer |
| Advanced service pack installation troubleshooting or BIOS updates | The system manufacturer |
| Performing a system restore or running third party defrag tools | The system manufacturer or a local computer technician |
| Recommending specific hardware replacement items to meet system requirements | The system manufacturer or a local computer technician |
| Call of Duty (all titles) bugs and crashes | Activision Support |
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