App Stuck in Chinese

Updated: 6 months ago
Article ID: 13800

Common Problems

  • I'm not in China but can't change my App region to anything but China.
  • I can't change my region.
  • My region is stuck to China.

If your App is stuck in the wrong language, your current user profile may be missing a language pack. To resolve this, try setting up a new administrator account.

Once you've logged in on the new account, run the App.

If you are still stuck in the wrong language, contact us for further assistance.