Character Unavailable After Transferring to Lower Box Level Account

Updated: 1 year ago
Article ID: 142056

Common Problems

  • Character transferred and now is locked.
  • Transferred character between my accounts, now I can't log in.
  • Character grayed out after transfer.

In order to access a character after a transfer, your account must be eligible to play that characters level, class, and race.  

If you have transferred a level 60+ character from a Dragonflight World of Warcraft account to a Shadowlands account, please contact us.