BLZBNTAGT00000002

Updated: 1 year ago
Article ID: 14469
Product:

Common Problems

We can't communicate with the Battle.net Update Agent. Please try restarting your computer.
Error Code: BLZBNTAGT00000002

The Battle.net desktop app failed to communicate with the Battle.net Update Agent, which is required to install, update, launch, and uninstall Blizzard games.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Run a security scan to remove any viruses or malware infections.
  3. Configure your security software's exception list to allow Blizzard applications to run.
  4. Create a new administrator account to resolve permissions issues.
  5. Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.