Hearthstone Loss Due To Disconnect

Updated: 2 weeks ago
Article ID: 14704
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Common Problems

  • Hearthstone disconnected while in an Arena and I lost my run
  • Disconnection in Hearthstone caused Ranked Play loss

If you are experiencing disconnections while playing Hearthstone on PC, please see Hearthstone Disconnection Problems. For issues on mobile devices, please see Troubleshooting Hearthstone on Mobile Devices.

Any losses due to disconnections during arena play will not be reimbursed. A new arena ticket must be purchased.