Hearthstone Loss Due To Disconnect

Updated: 6 months ago
Article ID: 14704
Relevant Games:

Common Problems

  • Hearthstone disconnected while in an Arena and I lost my run
  • Disconnection in Hearthstone caused Ranked Play loss

If you are experiencing disconnections while playing Hearthstone on PC, please first attempt Hearthstone Disconnection Problems. For issues on mobile devices, please see Troubleshooting Hearthstone on Mobile Devices.

Any losses due to disconnections during arena play will not be reimbursed. A new arena ticket must be purchased.