Updated: 8 months ago
Article ID: 171906
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Error Code: BLZBNTSHP30000304

Many of you who plan on purchasing a physical Collector's Edition version of our games are also interested in the benefits you get from pre-purchasing the digital versions. To help with that, we may credit you the cost of the pre-purchase version in Balance directly to your account when you later claim the Collector's Edition of the same game.

We tried to credit you Balance for for the cost of your pre-purchase, but the type of currency your account uses has changed since that purchase. If the country on your account is incorrect, contact us.