Internal Error Accessing Shop
Updated: 5 months ago
Article ID: 17425
Common Problems
- I'm unable to access the shop in game due to an "Internal Error"
- I'm unable to access to the store from the app due to a "Internal Error"
This error is often due to a firewall or security software blocking the in-game purchase. Disable your security applications and reattempt the purchase.
If the issue persists, please see our Connection Troubleshooting article.
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