BLZBNTBTS0000005C

Updated: 4 months ago
Article ID: 19031
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Common Problems

  • Getting the BLZBNTBTS0000005C error

This error occurs when the Battle.net Update Agent can't start due to missing or corrupted data. The Battle.net Update Agent is the program that launches, updates, and installs your Blizzard games.

  1. Restart your computer to resolve problems caused by programs and services running in the background.
  2. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
  3. Try creating a new administrator account to resolve permissions issues.
  4. Close all other applications to resolve software conflicts and free up resources.
  5. Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.