This error may happen when something interferes with the uninstall process. To troubleshoot it, follow the steps below.
Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
Run Software Update to check for pending updates to software, drivers, and firmware.
Try closing background applications to resolve any software conflicts.
Restart your computer to resolve problems caused by programs and services running in the background.
Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
Make sure Windows Secondary Logon is enabled, which Blizzard Agent requires to run correctly.
- If the issue persists, exit the Blizzard Battle.net desktop app and uninstall the game manually.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!