Couldn't Switch to Requested Monitor Resolution

Updated: 1 year ago
Article ID: 20078
Relevant Products:

Common Problems

Couldn't switch to requested monitor resolution
Switching to resolution ####x#### failed, trying lower one
All resolution switches have failed
Screen: could not switch resolution

This error can be caused by outdated graphics drivers, or unsupported screen resolutions in the game's configuration files. Try the following steps.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Reset your in-game options to resolve crashing and performance problems.
  3. Close all other applications to resolve software conflicts and free up resources.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.