You can check the status of your Gear Store order by logging into the My Orders page.


  • Processing—The order is being processed.
  • Canceled/Closed—The order has been canceled and will not ship.
  • Complete—The order has been shipped or is in the process of being shipped. You should receive a tracking number for your order once it ships.

Note: Authenticator orders shipped in the continental United States are delivered by the United States Postal Service (USPS) and will not have a tracking number.