Arena or Battleground Didn't Reward a Strongbox

Updated: 2 years ago
Article ID: 203987
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Common Problems

  • Won an arena but didn't get a strongbox
  • Completed a random BG but did not receive a strongbox

You will always earn a Steel Strongbox for completing a random battleground or brawl, even if your team loses. When you get a strongbox, you have a 20% chance to also receive a Gold Strongbox. While all strongboxes contain artifact power, gold, honor, and conquest, Gold Strongboxes have an additional chance to contain Marks of Honor, consumables, and profession materials.

After a change in Patch 8.1, strongboxes are not physically awarded to the inventory. Instead, when you earn a strongbox, it opens automatically and the rewards are pushed to your character.