Mouse Cursor Won't Move in Heroes of the Storm

Updated: 7 months ago
Article ID: 206859
Relevant Games:

Common Problems

I'm on a Mac and my mouse cursor won't move any time I play Heroes of the Storm in Fullscreen.

We are currently investigating an issue with mouse cursors becoming unresponsive with Heroes of the Storm on Mac OS. You can check this link for more information on this bug. To work around the error, follow the steps below.

  1. Open System Preferences
  2. Select Security & Privacy
  3. Select Privacy 
  4. Select Accessibility
  5. Select Heroes of the Storm
  6. Check the box in this menu.

If the game is not in this menu, open the game and press Command+M to enter Windowed Mode, which will temporarily enable mouse control. Go to the Mouse & Keyboard settings in game and choose Disable OS Keyboard Shortcuts, which should prompt the game to show up in the Accessibility menu.