The old password field may not be greater than 16 characters
Common Problems
- My password is 20 characters long and every time I try to change it I get an error
- Can't update my password
If the form to change password doesn't let you continue, you can request a password reset by using the Password Reset option.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!