Creating a PTR Account

Updated: 8 months ago
Article ID: 211136

Common Problems

  • Error: "This account can't be created"
  • Error: "Please contact Customer Support to update this information." 
  • Error: "You have reached the maximum number of allowed accounts."

The Public Test Realm (PTR) is a special service you can use to test game updates before we release them to the public.

World of Warcraft

To create a WoW PTR account your World of Warcraft account must be Active (must have game-time). You can create your PTR account by visiting your Games & Subscription page.

If you receive an error when creating your account, contact us.


World of Warcraft Classic (WoTLK)

Once created PTR from Games & Subscription page, direct the player to desktop app > WoW Classic Icon > Game version > choose PTR (Wrath Classic) > Install

Once the installation is completed, player should be able to enter the PTR for classic. 

User-added image

All other games

If you already have a standard game account, you automatically have a PTR account.