- Error: "This account can't be created"
- Error: "Please contact Customer Support to update this information."
- Error: "You have reached the maximum number of allowed accounts."
The Public Test Realm (PTR) is a special service you can use to test game updates before we release them to the public.
World of Warcraft
To create a WoW PTR account your World of Warcraft account must be Active (must have game-time). You can create your PTR account by visiting your Games & Subscription page.
If you receive an error when creating your account, contact us.
All other games
If you already have a standard game account, you automatically have a PTR account.