Updated: 2 years ago
Article ID: 23639

Common Problems

There may be a problem on the Blizzard server or it may be something more serious. If the problem persists, please see the link below for more info.
Error Code: BLZBNTBGS8000001C

This is usually caused by an error within the embedded web browser, though it can happen when there is a billing or game service problem as well.

  1. Click on another Game tab and then go back again to refresh the page contents. If the issue persists, try exploring the articles you can see.
  2. The web content may not be available at this time. Check for breaking news on the login screen, or follow @BlizzardCS on Twitter for service updates. 

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.