Updated: 1 week ago
Article ID: 23788

Common Problems

Uh oh, it looks like your installation files got mangled somehow. Please re-download and reinstall the Blizzard desktop app.
Error Code: BLZBNTBNA00000008

We are trying to patch a file that is currently in use. Follow the steps to resolve the problem.

  1. Restart the Blizzard desktop app to clear any stalled Agent processes.
  2. Delete the Tools folder to automatically rebuild outdated or corrupt files.
  3. Uninstalling and reinstalling the Blizzard App may resolve rare launcher issues.

If you have tried these steps and still require assistance, please contact us.