Common Problems
- The in-game help menu is blank
- My help menu is just a solid color without any text or options
If you are unable to see in-game help content due to the window being blank, black, brown, or blue, the following troubleshooting usually resolves this issue:
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If you're using a VPN, try removing it.
- Ensure the game is installed on your C: drive. In particular ensure you are not using Symlink or Windows Junction to store game files
- Ensure that the IP being used is not shared among multiple devices
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Some crashes are caused by Overlay Incompatibilities if they aren't fully updated. If updating doesn't help, try disabling or uninstalling these programs.
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