WoW Account Hacked and Merged to Unknown Blizzard Account

Updated: 7 days ago
Article ID: 2651
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Common Problems

  • I cannot merge my WoW account to my Blizzard account
  • My WoW account says it is already merged to another Blizzard account
  • My WoW account was hacked a long time ago and I want to merge it to my Blizzard account

If you do not recall your account information, contact us for assistance. The following information can be used to help locate an account:

  • The CD key from a physical copy of World of Warcraft or any expansion
  • World of Warcraft characters, including name and associated realm for each
  • First and last name of the account owner
  • Any email addresses that may have been used on the account
  • Phone numbers associated with the account
  • Home address listed on the account
  • Order IDs for purchase of World of Warcraft or expansions
  • Login username for pre-Battle.net World of Warcraft accounts

Note: Blizzard employees will never ask you for the password of your account. Do not provide passwords when creating tickets for your security.