Updated: 3 months ago
Article ID: 26954

Common Problems

Something went wrong while checking which games you have installed. Please try restarting your computer.
Error Codes: BLZBNTBNA00000001

Follow the steps below to resolve the issue.

  1. Delete the Tools folder to automatically rebuild outdated or corrupt files.
  2. Restart your computer to resolve problems caused by programs and services running in the background.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.