Common Problems
The Battle.net Agent does not have permission to write files to the Battle.net folder. Follow the steps below to resolve the issue.
Windows
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Try creating a new administrator account to resolve permissions issues.
Mac
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Repair Disk Permissions to resolve any permission conflicts with logon modules.
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Reset Folder and File Permissions to make sure there is no conflict between the latest OS update and your permissions.
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Try creating a new administrator account to resolve permissions issues.
Tried everything here?
If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.
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