BLZBNTBTS00000048

Updated: 1 year ago
Article ID: 27611
Product:

Common Problems

Failed to download a required update. Please check your internet connection and try again.
BLZBNTBTS00000048

This error is usually caused by an unstable internet connection or a third-party program that is blocking access. Follow the steps below to resolve the issue.

  1. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  2. Close all other applications to resolve software conflicts and free up resources.
  3. Configure your security software's exception list to allow Blizzard applications to run.
  4. Run a security scan to remove any viruses or malware infections.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.