Character Name Appearing as Empty Brackets in Guild Chat and Roster

Updated: 2 years ago
Article ID: 278050
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Common Problems

When I check my guild roster I don't see a lot of names but I do see a lot of "[]"

We have received multiple reports of this issue and can confirm it is not working as intended. While our developers are working to resolve the underlying issue, you may want to contact Customer Support. Provided we can verify that you were impacted by this, we may be able to assist.

You may submit a ticket for assistance here.