Common Problems
I get errorĀ BLZBNTAGT0000096A
This error is caused by performing conflicting actions at the same time. Follow the steps below to resolve the problem.
- This problem will often resolve itself, try again.
- Restart the Battle.net desktop app to clear any stalled Agent processes.
- Delete Battle.net Files to automatically rebuild outdated or corrupt files.
- Restart your computer to resolve problems caused by programs and services running in the background.
Tried everything here?
If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources..
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Thanks for your feedback!