Unable to Shift-Right-Click to Socket Gear or Shift to Compare Items
Common Problems
- When I hold Shift and right click my gear, it won't open the socket window.
- I'm pressing Shift to compare an item in my bags to an item I have equipped but nothing happens and the comparison isn't showing up.
If you are unable to use the Shift key to compare gear or Shift + Right-click a piece of gear with a socket on a single character:
- Open the main menu by pressing the Escape (Esc) key
- Select Options
- Select Keybindings
- Click the Defaults button
If you are unable to use the Shift key to compare gear or Shift + Right-click a piece of gear with a socket on all characters:
- Open the main menu by pressing the Escape (Esc) key
- Select Options
- Select Keybindings
- Uncheck Character Specific Keybindings
- Click the Defaults button
If the steps do not fix the issue, please reset your User Interface folders.
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