BLZBNTBTS00007

Updated: 3 months ago
Article ID: 28482
Product:

Common Problems

Failed to run a required program (Agent). Please wait one minute and try again. If this error reoccurs, please restart your computer and try again.
BLZBNTBTS00007

This error occurs when the Blizzard Agent can't start due to missing or corrupted data. The Blizzard Agent is the program that launches, updates, and installs your Battle.net games.

  1. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
  2. Close all other applications to resolve software conflicts and free up resources.
  3. Configure your security software's exception list to allow Blizzard applications to run.
  4. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.

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