Updated: 1 month ago
Article ID: 28966

Common Problems

You have been disconnected
Disconnected and now stuck at retrieving the realm list
Error Code: BLZ51901016


This error occurs if your PC doesn't meet the system requirements for the game or if you are having a connection issue. To troubleshoot this error, please try the following:

  1. Ensure that your computer meets the minimum system requirements for the game. (Modern | Classic)
  2. Update your drivers and operating system to resolve any compatibility issues.
  3. Reset your user interface to make sure your files and addons are not corrupted.
  4. Reset your network devices to make sure your router hasn't become flooded with data.
  5. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  6. Close all other applications to resolve software conflicts and free up resources.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.