Updated: 3 years ago
Article ID: 29371

Common Problems

Your hard drive is full! Please clear some space and try again.
Error code: BLZBNTBTS0000000C

The desktop app is unable to install the selected product due to insufficient hard drive space.

  1. Try to install the game to a different hard drive, if available.
  2. Uninstall unused programs or files to free hard drive space, then try again.
  3. Run ScanDisk and defragment your hard drive to try to repair any bad sectors.
    Note: Do not defragment a Solid State Drive (SSD).

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.