Updated: 2 weeks ago
Article ID: 29374
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Common Problems

The disk doesn't have enough free space to install. Please free up space.

The desktop app is unable to install the selected product due to insufficient hard drive space.

Note: The desktop app requires at least 100 MB of free space on your system drive for updates.

  1. Try to install the game to a different hard drive, if available.
  2. Uninstall unused programs or files to free hard drive space, then try again.
  3. Run ScanDisk and defragment your hard drive to try to repair any bad sectors.
    Note: Do not defragment a Solid State Drive (SSD).

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.