Updated: 2 months ago
Article ID: 29684
Relevant Games:

Common Problems

You do not have permission to read from this folder. Please choose another folder or ask your system administrator for read access.

The Blizzard desktop app doesn't have permission to read from the selected folder and it can't check for your game installation there.

  1. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  2. If you're trying to connect from a public network such as a school, hotel, or office, contact the network administrator to make sure their proxy is set up properly.
  3. If the problem persists, uninstall and reinstall the game.
  4. Try moving files to the Applications directory to allow the application to run with full permissions.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.