Updated: 4 years ago
Article ID: 29685

Common Problems

Whoops! Looks like something broke. Give it another shot.
Error Codes: BLZBNTAGT00000BBD

This error code appears when the game data you downloaded is corrupt or can't be read from your hard drive because of bad hardware. Try the steps below to resolve the issue.

  1. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  2. Run ScanDisk and defragment your hard drive to try to repair any bad sectors.
    Note: Do not defragment a Solid State Drive (SSD).

If the above steps did not resolve the issue, submit a ticket and include your system files.