Phishing scams can take many forms—fake websites, suspicious emails, and threatening in-game whispers are the most common types. 

Follow the steps on our Account and Computer Security page to make sure your account is secure. You should also consider attaching a Battle.net Authenticator and signing up for SMS Protect for added layers of security.

If your account has been hacked, submit a ticket and secure the account as soon as possible.

Suspicious Emails

Phishing emails try to get you to reply to the sender with personal information. They may entice you with offers like rare items, beta access, or they may threaten account suspension.

One likely sign of a fake email is simple grammatical mistakes, as well as spelling or capitalization errors. Another indication would be the promise of a beta key, since we don't typically send beta keys out via email.

The safest approach is to never reply to emails that ask for your account information. You can always review your support ticket history, your active products and licenses, and more through Account Management.

If you receive a phishing email, please forward it to hacks@blizzard.com.

Fake Websites

Scammers make fake websites that look official to collect players' login information. We host our websites on two domains: blizzard.com and battle.net. If you're asked to log in to a site that isn't on these domains, do not continue.

Enable your internet browser's phishing filter to help identify malicious websites. If you're not sure if a site is legit, check PhishTank to see if it's been reported as a scam.

Game Master Impersonation

Game Masters always have a Game Master Logo tag next to their name. If the tag isn't there, but the person you're talking to claims to be with Blizzard, it's a phishing attempt.

Please report players impersonating GMs so we can take action against them. We will also place them on a temporary ignore list so you can keep playing without receiving additional messages.