Common Problems
This error may happen when something interferes with the Battle.net desktop app uninstall process. To troubleshoot it, follow the steps below.
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Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
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Run Software Update to check for pending updates to software, drivers, and firmware.
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Close all other applications to resolve software conflicts and free up resources.
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Restart your computer to resolve problems caused by programs and services running in the background.
Advanced Troubleshooting
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Configure your security software's exception list to allow Blizzard applications to run.
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If the problem persists, uninstall and reinstall the game.
Tried everything here?
If the steps above did not resolve your problem, visit our Technical Support forum or contact us.
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