Common Problems
- Kruul had 0 hp and still cast Anihilate and killed me
- I died when the boss died
Rewards Not Granted
There is no known issue at the moment. You have to stay alive until the very end.
Keep in mind that Kruul can cast Annihilate before he dies.
Customer Support cannot assist with granting the Achievement.
If you discover a new issue, please submit a new Bug Report. Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
Missing Artifact Appearance
If you completed the Mage Tower Challenge in Legion and you believe you are missing an appearance, these are the most common causes:
1. You unlocked your artifact with a character, and completed the Mage Tower Challenge on a different character. Appearances could only be earned by completing the challenge on the same character that unlocked the artifact.
2. You unlocked the appearances on your current character, then you transferred the character to a different account. Artifact appearances are account wide and remain on the account where they were unlocked, do not transfer with the character. Even if you have the achievement A Challenging Look, the appearances do not follow with your character if you move it to another account.