Great Vault Not Showing Earned Rewards

Updated: 3 months ago
Article ID: 306819
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Common Problems

I killed two Sepulcher bosses last week but it's not showing me as eligible for a reward

We have received multiple reports of this issue and are currently investigating it. Currently, we do not have a workaround or resolution that can be provided.

Note: This is different than the situation where the Great Vault is showing rewards that are not the correct item level or which don't seem to align with the content  you did last week. As always, because Great Vault rewards stack, if you're seeing lower item levels than expected we recommend claiming a reward and checking the vault again.